Frequently Asked Questions

Everything you need to know about bringing elegance to your home.

What is the typical shipping timeframe for home decor items?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture pieces may require 10-14 days for specialized freight delivery.

Do you offer international shipping?

Yes, FancyThings ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.

What is your return policy if an item doesn't fit my space?

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Are your products handcrafted or mass-produced?

We pride ourselves on a curated selection. Many of our items are handcrafted by artisanal partners, ensuring that each piece has a unique character and high-quality finish.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey in real-time.